Privacy Policy & Data Protection

When you browse our online store, register an account, place an order for spices, or contact customer support, we collect essential information required to fulfill your order safely:

• Personal Contact Information: Full name, email address, mobile phone number.
• Shipping & Billing Details: Postal address, landmark, PIN code, state, city.
• Account Credentials: Hashed passwords or encrypted OAuth tokens if logging in via Google.
• Transaction Context: Order items, selected pack weights, invoice amounts, discount coupons used, and delivery preferences.

We strictly use your personal data for legitimate e-commerce operations:

• Processing, packing, and dispatching your spice orders via verified courier partners.
• Sending transactional updates, order receipts, shipping SMS, and delivery status alerts.
• Generating GST-compliant tax invoices containing mandatory invoice details.
• Responding to customer support tickets, inquiries, or order modification requests.
• Improving website performance, search suggestions, and stock availability.

Your financial safety is paramount. All online payments (UPI, Credit/Debit Cards, Net Banking, Wallets) are processed securely through Razorpay, a PCI-DSS Level 1 compliant payment gateway.

We use functional browser cookies and HTTP session tokens to maintain your active shopping cart items while you browse spices across different pages. Guest cart items are safely retained so you can log in later without losing your selected products. You may choose to disable cookies in your browser settings, though doing so may limit your ability to add items to your cart.

We share your data only with trusted third-party service providers essential for order fulfillment:

• Logistics & Courier Partners: (e.g., BlueDart, Delhivery, India Post) to deliver package parcels to your doorstep.
• Payment Gateway (Razorpay): to authorize and settle payments securely.
• Legal Compliance: If required by Indian law, court order, or government authorities.

If you wish to access, modify, or request deletion of your personal data stored on our platform, please reach out to our Privacy Desk: